DivX Media Server is not installed correctly

  • Problem
  • Updated 7 months ago
  • Solved
After 3 attempts the player is working but I get always on startup an DivX Media Server error message: 'Could not find shared content. DivX Media Server is not installed correctly.'.
What did I miss?
During installation I saw no problem.
Thanks Alf
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Alfred

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Posted 3 years ago

  • 30
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Jeremy, Technical Support Manager

  • 1104 Posts
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Official Response
Hey all! We've released version 9.0.2 of the DivX Plus Software today, which contains a fix for this issue. Please try downloading and testing to see if this fixes this issue for you.

You can install the latest update of the software here.
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Jeremy, Technical Support Manager

  • 1104 Posts
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Official Response
Please make sure to remove media_server.db from this location:

- On Windows - C:\Users\username\AppData\Roaming\DivX\DMS\data\

- On MacOS - /Users/username/Library/Application Support/DivX/DMS/data

We changed where this file is located in the more recent update of our software so you may have two copies of this file. You can also try doing a search media_server.db if its not coming up in that directory

Once you have done this also try re-installing from here:

http://www.divx.com/downloads/divx/1